María - Customer Service Supervisor with diverse experience in client support and interpretation

Bogotá, Bogota D.C., Colombiaen

Progressed from Customer Service Agent to Supervisor - SME at Concentrix demonstrating career advancement.

Gained experience in medical interpretation at ICC BPO, expanding language and communication skills.

Publicado en CazVid

Resumen

Customer service and support professional with supervisory and interpretation experience, skilled in client communication, team leadership, and language assistance.

Logros Clave

Held roles requiring client support, supervision, and specialized interpretation functions.

Habilidades

Customer SupportIntermediate

Provided client support in call center environments, addressing customer inquiries and issues.

Team SupervisionIntermediate

Supervised team members at Concentrix, overseeing daily operations and quality standards.

Medical InterpretationBeginner

Assisted in medical communication as an interpreter, facilitating language assistance for healthcare providers.

Communication SkillsAdvanced

Utilized strong communication abilities across customer service, supervision, and interpretation roles.

Idiomas

English

Experiencia

Customer Service Agent

Concentrix

2020 - 2021

Supervisor - SME

Concentrix

2021 - 2024

Medical interpreter

ICC BPO

2025

Educacion

Dumbo New Generation School

Completed 2010

Mixed School of Modern Integration

Completed 2016

Beauty Academy Talents

Comprehensive beauty

2017

Mas candidatos en este campo

Descubre otros profesionales con experiencia similar

Mayra

Customer Service Agent with Bilingual Skills in English and Spanish

Duitama, Boyacá, Colombia

Sebastian

Bilingual Customer Support Specialist with diverse hospitality experience

Lima, Lima Province, Peru

Dayanna

Customer Service Specialist with 5+ years of client support in diverse roles

Heredia, Heredia Province, Costa Rica

Nicson

Este es mi perfilContactar a María