Demonstrated experience with Team coordination.
Demonstrated experience with Issue escalation management.
Demonstrated experience with Optimized call distribution.
Demonstrated experience with Analytical problem-solving.
Paradigm Develoment
Responded to team support questions quickly to maintain call center efficiency., Handled advanced issues with calm, knowledgeable and professional approach., Ensured high-quality service by monitoring calls, providing feedback, and coaching team members on areas for improvement.
Isa
Self-motivated, with a strong sense of personal responsibility., Worked effectively in fast-paced environments., Skilled at working independently and collaboratively in a team environment., Proven ability to learn quickly and adapt to new situations., Excellent communication skills, both verbal and written., Set appointments with seller and buyers.
Mika
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations., Negotiated, facilitated, and managed real estate transactions., Advertised client properties through websites, social media, and real estate guides., Maintained connections with clients to encourage repeat business and referrals., Communicated with clients to understand property needs and preferences., Presented purchase offers to sellers for consideration., Conducted comprehensive market analysis to identify opportunities for investors.
Associate of Arts
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Demonstrated experience with Effective negotiation.
Barro Negro
Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction., Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect., Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills., Maintained front desk's concierge book to provide visitors with access to relevant local information., Contributed to a positive work environment by maintaining a professional demeanor at all times.
Home Management
Maintained appropriate filing of personal and professional documentation., Oversaw personal and professional calendars and coordinated appointments for future events., Responded to emails and other correspondence to facilitate communication and enhance business processes., Improved time management of the executive through effective prioritization and organization of tasks., Aided executive in personal tasks such as scheduling appointments or running errands when needed., Used discretion when handling confidential information., Handled incoming mail, bills and invoices and completed appropriate actions., Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
