Demonstrated experience with Data Management.
Demonstrated experience with Appointment Scheduling.
Demonstrated experience with Technical Support.
Amazon Retail
Collected, verified, and updated client data within HIPAA-compliant platforms., Scheduled appointments and follow-ups with healthcare providers or internal departments as needed., Delivered high-quality customer service by resolving issues quickly, building trust, and promoting a positive experience for all members.
Saferide Health
Assisted drivers with technical support whenever they faced challenges delivering packages to Amazon lockers or marking a package as delivered on their app., Responsible for sending reports in cases where drivers encountered personal inconveniences like weather conditions.
Graduated
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