Analytical professional skilled in SQL, data visualization, and automation, with a proven track record of streamlining reporting processes and delivering key insights.
Proficient in analyzing large datasets to derive actionable insights for business decisions.
Experienced in writing complex queries for data extraction, manipulation, and reporting.
Skilled in creating sophisticated models, dashboards, and automation within Excel.
Capable of designing visual reports and dashboards using tools like Tableau and Power BI.
Freelancer
Managed daily social media activity, including posting photos, videos, and stories across platforms., Created and edited visual content using Canva, including flyers, promotional posts, and branded graphics., Participated in the planning, promotion, and organization of community events to increase brand visibility and engagement.
IGT Solutions
Managed reservations, itinerary changes, and travel issues with efficiency., Ensured compliance with company procedures and service expectations.
BPO Labs
Maintained an average call resolution time that met or exceeded department targets., Resolved customer concerns on first contact, maintaining strong First Call Resolution (FCR) rates.
Dr. Antonio Ballestas ( VoiceFem foundation )
Provided real-time English–Spanish interpretation for medical consultations., Maintained confidentiality and excellent communication clarity.
Mechanical Engineering
Conversational English
Descubre otros profesionales con experiencia similar
SUTHERLAND GLOBAL SERVICES
Demonstrated strong attention to detail and data security., Supported office operations with efficient task completion., Processed orders and financial documentation with 98% accuracy.
COMERCIALIZADORA INTERNACIONAL GLOBAL SOURCE S.A.S.
Executed administrative tasks in the sales area, demonstrating professionalism and time management., Supported the sales department with efficient time and task management.
