Maria - Data Analyst with 5 years of experience in financial services

Performed data analysis using SQL and Python to support decision-making processes.

Created dashboards and visual reports with Tableau and Power BI for stakeholders.

Managed large datasets and optimized database queries in SQL Server.

Applied statistical techniques to identify trends and support forecasting models.

Collaborate with subject matter experts (SMEs), product teams, and leadership to gather and validate training content aligned with business goals and process updates., Design and deploy structured learning programs via LMS to support self-paced, blended, and scalable training delivery., Support onboarding by training new hires on company policies, systems, culture, and food safety standards., Facilitate bench planning by identifying high-potential employees, providing upskilling opportunities, and preparing teams for succession through targeted development., Deliver dynamic training sessions (virtual and face-to-face) on leadership, food safety (ISO 22000, HACCP, FSMS, PRPs), store operations, SOPs, and change implementation., Conduct leadership training on key styles (situational, transformational, servant) and clarify the behavioral differences between leaders and managers to build accountability and effective team leadership., Continuously improve training content and methods based on learner feedback, performance data, and best practices., Ensure all training programs meet internal SOPs and regulatory requirements, supporting audit preparedness and organizational compliance.

Optimized team performance through strategic scheduling, aligning each member’s strengths with the daily store operations to enhance productivity and efficiency., Managing daily inventory, reduced overstock, ensured constant product availability, and maintained accurate inventory levels through vigilant monitoring of daily stock movement reports., Foster a welcoming atmosphere, address bottlenecks directly, and devise strategies to boost satisfaction and engagement. This involves not just identifying areas for improvement but also enhancing overall job satisfaction and fostering dedication., Consistently upholding a 100% standard across all audit categories, encompassing food safety and brand compliance, reinforces our commitment to meeting and surpassing expectations. This dedication strengthens our reputation for excellence and reliability., Utilize guest experience surveys to continually monitor areas for improvement, ensuring we consistently enhance our services and meet customer satisfaction.