Experienced professional skilled in office management, client communications, and team support. Adept at utilizing CRM tools, managing schedules, and handling confidential data. Known for efficiency, adaptability, and strong problem-solving abilities, committed to supporting organizational...
Utilized CRM tools to track interactions, generate leads, and manage client and provider databases.
Handled daily operations, document management, report preparation, and project tracking across multiple roles.
Provided exceptional support via calls and emails, resolving issues effectively and maintaining client satisfaction.
Managed appointments, calendars, and communications for teams and individuals across different roles.
Real Estate Empire Group
Utilized CRM software to track interactions and schedule follow-up communications effectively., Generated leads through proactive outreach and established initial contact with potential clients to set appointments., Conducted follow-up calls to confirm appointments and ensure attendance., Created...
DEM Aviation USA
Managed daily office operations, including maintaining filing systems and handling correspondence., Assisted in the preparation of reports and presentations., Provided exceptional customer service., Utilized project management software to track tasks and deadlines., Prepared and maintained...
Job Duck
Taking calls and replying to emails in English., Agenda management (scheduling appointments)., Document management and file creation.
ABA Centers of America
Prepare platforms and documents for onboarding ABA providers., Update databases of ABA providers., Verify ABA provider’s licenses and certifications., Payor’s enrollment (Medicaid, and other healthcare plans PPO, HMO)
High School Diploma
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Conducted research, compiled data, and prepared reports to support decision-making processes.
Solvo Global SA
Provide support to employees in USA about their benefits, paystubs and job status., Delegate tasks to team members., Check that the KPI were reached, provide coaching sessions to the team members.
One Link BPO
Taking calls and replying to emails in English., Update customer databases., Providing customer service and providing problem solutions.
