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M

Mariaj

Customer Service Specialist with diverse experience in banking and tech sectors

Contacto

Managua, Managua Department, Nicaragua
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Applied interpersonal and conflict resolution skills across multiple customer support roles.

Communication SkillsIntermediate

Engaged with customers for inquiries, problem-solving, and transactional assistance.

Technical SupportIntermediate

Provided technical assistance for fiber optics and online platforms.

Sales SkillsIntermediate

Supported product and plan sales, including insurance and credit reports.

Educacion

2nd year
UCC University
Bachelor of Science and Letters
Rubenia Educational Center
Approved
Lincoln International Academy

Resumen

Dedicated customer support specialist with experience in banking, telecommunications, and e-commerce sectors, skilled in communication, problem-solving, and transaction management.

Logros Clave

  • Served customers with deposits, withdrawals, and insurance sales at Lafise Bank
  • Handled plan payments, service reconnection, and plan sales at Sitel
  • Provided online purchase support, refunds, and account management at Accedo Technologies

Experiencia

Cashier/Customer Service

Lafise Bank
Oct.2009 - Nov.2010

Serving customers with their deposits and withdrawals., Sale of compulsory insurance for vehicles.

Customer Service

Sitel
January2011 - May2012

Customer Support in plan payments, service reconnection and sale of plans.

Customer Service

Accedo Technologies
Oct.2015 - March2016

Customer support with your purchases, Refunds and help you make your purchases online.

Customer Service

Sitel
January2011 - May2013

Credit card payment, account statements, transaction verification, card blocking, etc.

Customer service and technical support for fiber optics

Ibex Nicaragua
April 18, 2023 - September 02, 2024

Habilidades

Customer ServiceCommunication SkillsTechnical SupportSales Skills
Publicado en CazVid - 2 jul 2025
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