Experienced in debt collection, customer support via social media, and administrative functions. Skilled in negotiation, critical thinking, and teamwork, committed to delivering quality service and effective client solutions.
Provided support via social media and WhatsApp, handling inquiries and resolving client issues effectively.
Managed delinquent accounts, negotiated payment plans, and maintained client advisory relationships.
Effective in verbal and written communication, essential for customer interaction and administrative coordination.
Handled data entry, record maintenance, and follow-up tasks to support organizational workflows.
Applied problem-solving skills to manage client accounts and coordinate technical visits efficiently.
Liberty SCP
Digital sales management, Customer service via social media, Coordination of technical visits, Customer support
Liberty SCP
Managed debt collection for delinquent and pre-delinquent clients., Provided customer service via WhatsApp., Prepared and negotiated payment arrangements., Delivered client support and advisory services.
Resuelva - Liberty
Managed debt collection for delinquent and pre-delinquent clients., Prepared and negotiated payment arrangements., Delivered client support and advisory services.
Lead University
First contact with potential clients., Administrative follow-up with current students., Data transcription and record maintenance.
Bachelor of Psychology
Technical Degree in Executive for Service Centers
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