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Marilin
Customer Service & Administrative Support with 6+ years of experience
Contacto
Competencias
Provided attentive service to internal and external clients, handling inquiries and complaints.
Performed clerical duties such as filing, scheduling, and information management across various roles.
Involved in credit analysis, loan processing, and cash handling at a financial institution.
Utilized office tools and client management applications effectively in daily tasks.
Handled verbal and written communication in customer service and administrative contexts.
Educación
Idiomas
Resumen
Experienced in client interaction, administrative support, and financial procedures across financial and service industries.
Logros Clave
- Managed customer interactions and documentation at multiple organizations, demonstrating adaptability across financial and client service sectors.
- Handled various administrative tasks including form processing, schedule management, and information delivery, showcasing organizational skills.
- Supported credit analysis and disbursements, gaining experience in financial procedures and client data management.
Experiencia
Orientadora – Asistente I
Atención presencial al Cliente Interno y Externo, Diligenciamiento de Formularios, Asignación de Turnos, Entrega de Información de Procesos, Manejo de Información sobre Pensiones, requisitos y trámites
Asesor Integral de Servicios
Atención presencial de Cliente Interno y Externo, Atención Reclamos, Manejo de aplicativo de clientes, Arqueo y Manejo de Caja (Efectivo y Cheques)
Asistente de Crédito y Cartera
Atención telefónica de cliente interno y externo, Manejo de aplicativo de clientes, Labores de secretaria (Atención al público, manejo de archivo), Estudios, Análisis y desembolsos de solicitudes de créditos, Elaboración y contabilización de cheques y giros