Experienced in team coordination, customer service, and media production with strong organizational and communication skills.
Extensive experience using Word, Excel, PowerPoint, and Outlook for reports, planning, and communication.
Led workgroups, coordinated activities, and provided feedback to team members.
Addressed client and agent issues effectively, maintaining service standards.
Facilitated effective transmission of knowledge and feedback within teams.
Telvista
Coordinacion de equipos de trabajo, Elaboración de reportes, Atención a agentes y clientes en la resolución de problemas con el servicio
Radio Superestrella, Radio La Ligera
Spanish and Literature Teacher Degree
Responsible for planning work schedules and elaborado de planes de trabajo.