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Marjorie
Freelance Agent
Contacto
Competencias
Utilized CRM tools and sales techniques to support client relationships and close deals.
Handled inbound and outbound inquiries, providing effective resolution and support.
Conducted outreach via cold calling and online platforms to generate leads and support sales efforts.
Provided scheduling, report coordination, and communication support to teams and management.
Proficient in HubSpot, Salesforce, Zendesk, VICIdial, Twilio, and GHL for sales and support operations.
Educación
Idiomas
Resumen
A versatile professional with over a decade of experience in sales, customer service, and administrative roles across the BPO and online platforms. Skilled in client engagement, lead generation, and utilizing CRM tools to enhance customer interactions and sales performance.
Logros Clave
- Consistently exceeded sales targets in B2B and outbound sales roles.
- Managed client accounts and maintained high engagement and satisfaction levels.
- Provided administrative and operational support, enhancing team efficiency.
Experiencia
Freelance Agent
Provided sales support and client engagement as an independent contractor., Handled customer inquiries and closed deals through online platforms.
B2B Sales Representative
Conducted B2B outreach to generate leads and support business clients., Managed client accounts and exceeded sales targets consistently.
Independent Contractor
Managed client communications through online platforms., Maintained high engagement rates and customer satisfaction.
Customer Sales Representative
Delivered sales support and handled customer accounts effectively., Assisted in upselling and cross-selling products to clients.
Independent Contractor
Handled client sales accounts as a remote contractor., Assisted with lead generation and customer support.
Customer Service Representative
Supported inbound and outbound customer service inquiries., Provided resolution to client concerns with efficiency.
Online Receptionist (Freelance)
Handled virtual receptionist duties for multiple clients., Managed scheduling, calls, and client coordination.
Sales Representative
Delivered outbound sales calls and met sales KPIs., Built rapport with customers to encourage repeat business.
Sales Representative
Performed sales and customer support duties., Assisted clients with account management.
Director Assistance
Provided administrative and operational support to management., Coordinated meetings, reports, and team communications.