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Marlene
Customer Service Representative with experience in hospitality support
Video resume
Licenciatura en educación mención lenguas modernas
En mi trabajo me encargo de brindar asistencia vía correo electrónico y llamadas telefónicas acerca de reservas ya confirmadas y brindar asistencias para futuras reservas y sobre todo guiar al huésped en cada paso para sus futuras vacacionesn
Contacto
Higüey, La Altagracia, Santo Domingo
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Handled guest inquiries and provided assistance for reservations and travel support.
Communication SkillsAdvanced
Communicated effectively with guests and team members via email and phone.
Reservation SupportIntermediate
Managed reservations, guided guests through booking processes, and clarified future plans.
Multilingual AbilityIntermediate
Provided assistance in Spanish, ensuring clear communication with local and international clients.
Resumen
Dedicated to supporting guests with reservation management and travel assistance.
Logros Clave
- Provided assistance via email and phone regarding confirmed reservations
- Guided guests through each step of their upcoming vacations
- Supported future reservation processes and guest inquiries
Habilidades
Customer ServiceCommunication SkillsReservation SupportMultilingual Ability
Publicado en CazVid - 3 jul 2025