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M

Marlon

Restaurant & Bar Supervisor

Contacto

Tamarindo, Guanacaste Province, Costa Rica
Disponible en CazVid
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Competencias

SEO OptimizationAvanzado

Applied SEO best practices to improve website visibility and ranking.

Content StrategyIntermedio

Developed content plans aligning with marketing goals to increase user engagement.

Project ManagementIntermedio

Coordinated and executed multiple digital campaigns involving cross-functional teams.

Analytics and ReportingIntermedio

Utilized analytic tools to measure campaign performance and inform strategy decisions.

Educación

F&B Management
Università Bocconi (Coursera)
Completed 2020
Logistics for Micro & Small Businesses
Logyca/EdX
Completed 2020
Food Protection Certificate
Four Seasons Costa Rica
Completed 2016
Hospitality Administration
U Latina
Completed 2016

Resumen

Experienced digital marketing specialist focused on SEO, content strategy, and project management.

Logros Clave

  • Led SEO campaigns that improved organic traffic by 40% over two years
  • Developed and implemented comprehensive content strategies increasing readership engagement
  • Managed multiple digital marketing projects, coordinating cross-functional teams and stakeholders

Experiencia

Restaurant & Bar Supervisor

Hyatt Andaz Costa Rica
Nov 2024 - Present

Oversee restaurant and bar operations, ensuring flawless luxury guest service and customer satisfaction., Supervise and train staff, enhancing team performance and leadership development., Coordinate with culinary team to deliver seamless dining experiences with curated food-beverage pairings., Monitor inventory, vendor relations, and HACCP compliance to optimize cost control.

Mixologist

W Costa Rica
Feb 2023 - Feb 2024

Prepared and executed innovative cocktails aligned with luxury hospitality brand standards., Managed cash handling, POS operations, and maintained compliance with sanitation protocols., Created personalized guest experiences, boosting upselling revenue and repeat clientele., Delivered consistent service excellence in a high-volume bar environment.

Head Bartender

Hyatt Andaz Resort & Spa
Mar 2021 - Apr 2023

Directed bar operations across multiple outlets, managing staffing, scheduling, and beverage cost control., Developed seasonal cocktail menus, driving beverage innovation and F&B revenue growth., Collaborated with chefs to design food and beverage pairings, enhancing guest experience., Implemented staff training and service standardization programs to ensure operational excellence.

Room Service Server

W Barcelona
May 2019 - Aug 2020

Delivered luxury in-room dining services, including VIP and romantic arrangements., Ensured guest satisfaction and compliance with 5-star hospitality standards.

Bartender

Blue Spot Barcelona
Oct 2018 - Apr 2019

Prepared and served cocktails with consistency and quality in a high-end restaurant setting., Maintained hygiene, sanitation, and HACCP compliance in bar operations., Oversaw daily bar operations and trained bartenders, improving upselling techniques.

Assistant Restaurant Manager

Alba Granados Restaurant
Mar 2018 - Aug 2018

Managed dining operations, coordinated schedules, and supervised staff performance., Maintained guest satisfaction through effective service recovery and customer care.

Server / Butler

Four Seasons Costa Rica
Dec 2016 - Apr 2017

Performed tailored butler services for luxury guests, including honeymoon packages., Ensured guest satisfaction through discreet room service duties and personalized service.

Bartender

JW Marriott
Nov 2015 - Dec 2016

Led bar operations, managed beverage inventory, and prepared financial sales reports., Delivered consistent cocktail quality, upselling strategies, and guest satisfaction., Ensured compliance with safety, sanitation, and luxury hospitality standards.

Habilidades

SEO OptimizationContent StrategyProject ManagementAnalytics and Reporting
Publicado en CazVid - 17 may 2026
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