Experienced digital marketing specialist focused on SEO, content strategy, and project management.
Applied SEO best practices to improve website visibility and ranking.
Developed content plans aligning with marketing goals to increase user engagement.
Coordinated and executed multiple digital campaigns involving cross-functional teams.
Utilized analytic tools to measure campaign performance and inform strategy decisions.
Hyatt Andaz Costa Rica
Oversee restaurant and bar operations, ensuring flawless luxury guest service and customer satisfaction., Supervise and train staff, enhancing team performance and leadership development., Coordinate with culinary team to deliver seamless dining experiences with curated food-beverage pairings., Monitor inventory, vendor relations, and HACCP compliance to optimize cost control.
W Costa Rica
Prepared and executed innovative cocktails aligned with luxury hospitality brand standards., Managed cash handling, POS operations, and maintained compliance with sanitation protocols., Created personalized guest experiences, boosting upselling revenue and repeat clientele., Delivered consistent service excellence in a high-volume bar environment.
Hyatt Andaz Resort & Spa
Directed bar operations across multiple outlets, managing staffing, scheduling, and beverage cost control., Developed seasonal cocktail menus, driving beverage innovation and F&B revenue growth., Collaborated with chefs to design food and beverage pairings, enhancing guest experience., Implemented staff training and service standardization programs to ensure operational excellence.
F&B Management
Logistics for Micro & Small Businesses
Food Protection Certificate
Hospitality Administration
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