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Marlon
Claims Associate
Contacto
Competencias
Demonstrated experience with Risk Analysis & Underwriting Principles.
Demonstrated experience with Policy Review & Compliance.
Demonstrated experience with Client Relationship Management.
Demonstrated experience with Data Analysis & Entry Accuracy.
Demonstrated experience with Decision-Making & Problem-Solving.
Resumen
Claims Associate open to new opportunities
Experiencia
Claims Associate
Collaborate in a team environment to handle incoming claims inquiries, demonstrating strong communication and client service skills.. Investigate detailed facts of loss to assess liability, honing risk evaluation and analytical abilities.. Coordinate vehicle repairs and rental reservations, ensuring smooth claim resolution and customer satisfaction.. Process police reports, damage photos, and other key documents, supporting accurate claims decisions and policy adherence.
Transportation Services, Sales, Customer Service, Hospitality
Managed diverse responsibilities, showcasing adaptability, client management, and business acumen.. Delivered excellent customer service and resolved issues, reinforcing skills in relationship-building and problem-solving.
Claims Associate
Conducted comprehensive coverage, liability, and damage analyses, developing a strong foundation in policy interpretation and underwriting principles.. Investigated claims through evidence review and interviews, building critical thinking and investigative skills.. Drafted disclaimers and reservation of rights letters, gaining experience in policy documentation and legal compliance.. Coordinated independent investigations and appraisals, working closely with licensed insurance professionals to inform claims decisions.. Negotiated settlements and mitigated damages, balancing risk management with customer outcomes.
Underwriting Assistant
Supported underwriters with Commercial Lines Property and Casualty accounts, assisting in risk assessment and policy construction.. Analyzed and processed endorsement requests, gaining hands-on experience in policy changes and coverage adjustments.. Conducted thorough underwriting file reviews, including evaluating inspection reports and following up on recommendations.. Interacted with brokers to gather missing information, subjectivities, and resolve premium audit disputes.. Calculated and processed premiums, contributing to accurate policy pricing and risk management.
Customer Service Representative / Licensed Agent
Handled high-volume call center inquiries, assisting insureds with coverage reviews and policy endorsements.. Reported remediation efforts to underwriters, bridging communication between customers and the underwriting team.. Provided billing support and payment assistance, ensuring policyholder satisfaction and retention.
Insurance Specialist II
Managed policy migrations to new systems, ensuring accurate data transfer and policy integrity.. Processed entries for non-renewed policies and coordinated with agents to facilitate smooth policy transitions.
Customer Service Representative II
Assisted customers with claims status, billing inquiries, and policy details, reinforcing knowledge of insurance processes.. Gained valuable experience with claims procedures, policy terminology, and customer relationship management.