Experienced project manager with a proven track record in delivering complex projects within the technology sector. Skilled in agile methodologies, stakeholder communication, and resource planning.
Managed end-to-end project lifecycles, coordinating teams and stakeholders.
Applied Agile practices to streamline project workflows and improve flexibility.
Facilitated communication between technical teams and clients to ensure alignment.
Managed project budgets, tracking expenses and allocating resources effectively.
Knoah solutions
Provided technical support for Google Nest, Built empathy and listening skills
The workloop
Worked as a medical interpreter, Achieved the highest score at final tests
Concentrix
Handled billing for Xfinity, Maintained good metrics
IBEX Global
Helped large volume of customers, Responded to customer inquiries, Maintained professionalism, Demonstrated empathy
AT&T
High School Diploma
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Identified potential project risks and developed mitigation strategies.
Enhanced customer satisfaction, Provided personalized support, Streamlined processes, Assisted in training new hires
