Experienced support specialist with a track record of providing exceptional customer and technical support across diverse organizations.
Provided customer service and support at Sitel and Foundever, managing client inquiries and issues.
Delivered technical assistance at Dell, resolving customer technical problems effectively.
Operated helpdesk systems at Smithsonian Institute, supporting organizational IT and user needs.
Communicated technical and customer information clearly to end-users in multiple roles.
Sitel
Smithsonian Institute
Dell
Foundever
Degree in English with Emphasis in Translation
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