Marta

Outbounds and Inbounds calls for collection and provide all information about the products and credit benefits of our company.

Receive and make calls from consumers about delinquent bills for medical services, Provide them with the required information, within the guidelines and objectives established by the company, Creating rapport and negotiate payments or payment arrangements, Updating information from insurance companies to submit claims if applicable

Responsible for answering calls from customers of an electric company related to payments, Payment arrangements, Providing solutions to complaints due to discrepancy in invoices, Requests for new services, Transfers services to new addresses, Cancellations and sales of new equipment or services.