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Marvin
Customer Relations & Debt Management Professional with 15+ Years of Experience
Contacto
Competencias
Proven ability to lead teams and manage customer relations effectively across diverse settings.
Exceptional at engaging clients and stakeholders through clear, persuasive communication.
Skilled at managing multiple tasks efficiently in fast-paced environments to meet deadlines.
Able to adapt to changing priorities and environments to ensure continuous workflow.
Educacion
Idiomas
Resumen
Dynamic professional with over 15 years in customer relations, debt settlement, and appointment setting. Adept at engaging clients, managing accounts, and driving customer satisfaction in diverse industries.
Logros Clave
- Successfully managed medical debt settlements, helping clients become debt-free efficiently.
- Engaged homeowners in Florida to schedule inspections, increasing appointment conversions.
- Provided customer education on credit and debit accounts, enhancing customer satisfaction and retention.
Experiencia
Appointment setter
Engage with home owners in Florida to arrange a visit for an inspection and free estimate on their roofs.
Medical debt relief manager
I contacted customers with past due/overdue medical debts, the purpose was to become to an agreement to settle their accounts and set them debt-free within a minimum time frame as possible.
Customer Relations manager
I assisted and educated current and new customers with concerns about their credit and debit card accounts, managed business and loan accounts to help in the development of new projects