Experienced bilingual specialist skilled in customer support, medical interpretation, and payroll operations with a strong background in contact centers and government services.
Responded to customer inquiries via calls in a contact center environment.
Provided interpretation services and handled communications in both Spanish and English.
Conducted outbound calls to promote internet plans and upgrades to customers.
Managed payroll operations including account validation and monthly payment processing for government staff.
Knoah Solutions, 24-7 intouch
Answered calls from customer service and tech support, Cold calling, Outbound calls
The Workloop
Interpreting for doctors and patients
Allied Global
Sales agent calling for Spanish and English customers, Mobile lines, Internet plans, Upgrades for their internet, Asking for their payment
Health Secretary from the government
Pay Payrolls, Load and validate accounts, Payment of variable salary, Monthly payments, Team support
Bachelor of Science and Humanities
Systems Engineering
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