Maryori - Bilingual Customer Service & Sales Agent with 4+ years in Service Industry

Utilized English and Spanish fluency to serve diverse customer needs and train staff.

Managed customer interactions, claims, and follow-up, ensuring quality support across different companies.

Applied sales strategies to convert prospects, promote products, and enhance client engagement.

Handled order processing, complaint resolution, and incident handling for retail and delivery services.

Responsible for training new bilingual agents in sales and customer service processes for a hotel reservation campaign targeting the US and Canadian markets., Provided personalized support during learning and adaptation processes through live sessions and one-on-one follow-ups., Delivered...

In charge of provide the best service to the client according to the product in sell., Offer, not only the information we had of the product, but also, the best of it regard their preferences., Responsible of make conversions of the clients into potential customers.

Responsible for serving the consumer public of the Mango brand, in charge of the sale of Clothing, Shoes and Accessories for different countries in the world, for which the attention provided is carried out in a Bilingual manner and with total understanding and verbal fluency., Solution and...