Mateo - Event Coordinator with 5+ years of logistics and client service expertise

Handled coordination of event operations, staffing, vendor setup, and emergency plans across multiple venues.

Scheduled and managed volunteers and staff during sporting events, ensuring smooth operations.

Managed high-volume client communications and VIP guest logistics to enhance event satisfaction.

Provided bilingual support for customer service, facilitating effective communication in diverse environments.

Supported vendor relations and partnership inquiries through negotiation and CRM management.

Supported logistics, staff coordination, and vendor relations during high-profile events., Handled VIP guest logistics, improving sponsor relations and event satisfaction., Helped manage daily schedules for competitions, brand activations, live entertainment, and athlete appearances., Supported the...

Supported logistics, staff coordination, and vendor relations during high-profile events., Handled VIP guest logistics, improving sponsor relations and event satisfaction., Managed high-volume client communications, reducing average response time by 40% across four shared inboxes.

Coordinated logistics for 12 home matches with average attendance exceeding 7,000 fans per event., Managed and scheduled a team of 25+ event volunteers., Executed halftime promotions and live fan engagement activities.

Provided frontline customer support for Amazon's Customer Assistance Program., Handled a daily average of 60–80 support tickets., Delivered bilingual support to U.S. and Latin American customers.