Mateo

Logistic coordinator specialist

Ensure follow and engage load carriers on customer appointments and requirements., Review and escalated customer and carrier paperwork for appointments, shipments and border transfers., Monitor and track real time high value loads for customer information necessity.

Customer support consultant

Assist customer request for bank transfers and bill payments., Oversee market research to identify emerging trends, customer needs, and fraud risk operations., Advice, educate and follow customer's account validated transactions as requested., Develop and maintain strong relationships with clients, agencies, and vendors to support system operations request., Create and support actions for customer satisfaction and business revenue.

Customer advisor