Matheo - Data Analyst with 1+ years of experience in data collection and analysis

Extensive experience in data collection, entry, and analysis across multiple roles.

Conducted quality monitoring and performance evaluations in call centers and data environments.

Fluent in English, Spanish, and French, with experience in translation, coaching, and reporting.

Handled high-volume calls, provided support, and managed client inquiries for financial institutions.

Collected and reported live sports statistics, ensuring accurate and timely updates.

Played a key role in data collection and analysis for recruitment platforms., Performed data entry across departments such as Contact Check, Hiring Manager, and Fill Job Details, gathering information on company profiles, key contacts, and relevant data to support recruiters and companies seeking...

Joined the Quality Control team, overseeing processes across multiple departments, including Hiring Manager and Lead Generation., Actively participated in international meetings in English, receiving continuous training from directors and sub-directors, and collaborating in a global environment to...

Served as an English Teacher and Cultural Coach in Focus Your Mind, an innovative English-learning institution known for its unique methodology combining language education with sociocultural scenarios and immersive training., Delivered flexible online and/or in-person lessons leveraging the FOCUS...

Managed high-volume inbound and outbound calls, providing customer support, lead generation, and telephone answering services., Conducted financial marketing outreach, contacting qualified clients for partner companies and explaining available financial programs in detail., Demonstrated solid...

Delivered real-time analysis and reporting of calls between financial institutions and clients, including homeowners, veterans, and active-duty military personnel., Assessed agent performance during critical conversations, identifying strengths and improvement areas to enhance service quality and...

Monitored calls to ensure uniform customer service quality, compliance with internal standards, and adherence to DNC (Do Not Call) regulations., Conducted detailed evaluations of agent performance, identifying communication gaps and areas for improvement., Provided coaching sessions and developed...

Provided accurate, real-time sports reporting in full compliance with InPlay Sports Data’s rules and regulations., Attended sports venues to collect live data and update match statistics., Maintained clear and professional English communication during live reporting., Demonstrated strong knowledge...

Translated manuals, itineraries, and communication materials for international and local teams., Reviewed, wrote, and edited institutional communication documents., Served as mediator and interpreter in meetings between English-speaking and Spanish-speaking groups., Responsible for the NGO’s...