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Demonstrated experience with Team Leadership.
Demonstrated experience with Operational Planning.
Demonstrated experience with Process Improvement.
Demonstrated experience with KPI & Management Reporting.
Demonstrated experience with Executive reporting & dashboards.
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Experiencia
Head of Stock Administration, MIS & Stakeholder Management
Led a 25-person team responsible for the management, development, and delivery of housing units under the PRO.CRE.AR. program.. Coordinated working committees with government agencies and internal departments, aligning priorities with strategic objectives.. Produced executive reports, monthly schedules, and performance updates to support decision-making.. Managed operational and institutional relationships with the Trustee and other key stakeholders.
Supervisor, MIS & Stakeholder Management
Oversaw requirements and processes for the PRO.CRE.AR. program, serving as a liaison between government agencies and internal bank functions.. Prepared strategic reports, management information, and monitoring dashboards for decision-makers.. Coordinated priorities, issue resolution, and communication among multiple internal and external stakeholders.
Mortgage Systems Migration Project Analyst
Coordinated a mortgage systems technology migration project, serving as a liaison between technical and operational teams.. Tracked tasks, requirements, issues, and progress to support project continuity.
Loan Portfolio Issuance Analyst
Analyzed and controlled the issuance of personal and mortgage loan portfolios, verifying data accuracy and process compliance.