Dedicated customer service professional experienced in issue resolution, client satisfaction, and CRM management across diverse industries, aiming to enhance customer relationships and operational efficiency.
Expert in diagnosing and resolving customer issues promptly to enhance satisfaction.
Skilled in delivering personalized support that fosters positive customer experiences.
Proficient in managing customer data and interactions using various CRM systems.
Effective communicator capable of handling inquiries across multiple channels.
Enfin - Foundever
Assisted homeowners with inquiries and issue resolution across phone and email. Coordinated with internal teams to ensure timely support and service completion. Maintained accurate records in CRM systems and followed up on open cases. Provided clear guidance on processes, policies, and service expectations
CNX - Nike
Provided prompt and professional customer support via phone, email, and chat. Resolved inquiries and complaints efficiently to ensure customer satisfaction. Maintained accurate customer records using CRM tools. Communicated product or service information clearly and effectively. Collaborated with teams to improve the overall customer experience
CNX - Waldo
Skykes
Certificate
Descubre otros profesionales con experiencia similar
Basic knowledge of fashion design principles, supporting creative project efforts.
