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Va Health Care
Demonstrated experience with Medical Interpretation (English-Spanish).
Demonstrated experience with Healthcare Terminology & HIPAA Compliance.
Demonstrated experience with Simultaneous & Consecutive Interpreting.
Demonstrated experience with Active Listening & Cross-Cultural Communication.
Demonstrated experience with Customer Service Excellence.
Va Health Care open to new opportunities
Provide precise consecutive and simultaneous English-Spanish medical interpretation in fast-paced healthcare settings.. Handle complex medical terminology, patient inquiries, and sensitive health information while strictly adhering to HIPAA regulations.. Ensure clear, empathetic, and culturally accurate communication between medical staff and limited-English-proficient (LEP) patients.
Managed high-volume remote interpretation sessions while minimizing handle time and maximizing customer satisfaction.
Managed customer accounts. Resolved complex logistical and service issues. Fraud detection department