Experienced in cashier operations, customer service, and support roles with a focus on client satisfaction across retail and food service environments.
Handled customer inquiries, complaints, and support via different channels, ensuring client satisfaction.
Performed cashier training, managed transactions, and restocked merchandise in food service settings.
Utilized live chat platforms to address customer issues promptly and professionally.
Provided customer support through phone communication, resolving inquiries efficiently.
NKC FOOD SERVICES
Experience in cashier training and operations, Merchandise restocking in beverage, snack, and food preparation areas, Providing in-person customer service
GLOVO / UBYCALL
Resolved delivery-related issues and addressed customer complaints promptly and professionally, Provided hybrid support through live chat and phone calls, Utilised the Kustomer CRM platform to manage, track, and resolve customer inquiries efficiently
SUPER FOOD HOLDING
Experience in cashier training and operations, Merchandise restocking in beverage, snack, and food preparation areas, Providing in-person customer service
Degree in Translation and Interpreting
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Applied problem-solving skills to resolve delivery and customer complaints in a timely manner.
