Este es mi perfilContactar vía CazVidEste perfil está escrito en inglés
Mbalenhle
Admin officer
Contacto
Competencias
Proficient in managing schedules, client interactions, and document processing to ensure smooth operations.
Experienced in data capturing, filing, and maintaining accurate records for effective information retrieval.
Skilled in addressing client queries, providing support, and ensuring positive client experiences.
Strong interpersonal and telephonic communication abilities to facilitate clear and professional interactions.
Educación
Idiomas
Resumen
Dedicated professional with over a decade of experience in administrative roles, client relations, and data management across various organizations. Adept at streamlining processes, supporting teams, and ensuring operational efficiency.
Logros Clave
- Streamlined appointment scheduling and client support processes at Green Valley School of Skills, enhancing efficiency.
- Managed debt collection and client inquiries, contributing to improved client satisfaction at SJ Ngobeni and Associates.
- Developed performance standards and optimized administrative workflows at Kopano Quantity Surveyors, increasing productivity.
- Accurately processed claims and verified client data at Akani Pension Fund, ensuring security and compliance.
Experiencia
Admin officer
Scheduled meetings with clients (in-person and virtual). Assisted clients to fill in necessary forms for claims
Collection Manager
Data capturing.. Typing.. Filing.. Debt Collecting.. Consulting with client’s queries.. Provided general administrative support to the CEO
Administrator and Receptionist
Developed and implemented performance standards and procedural changes to drive productivity and quality.. Assist in company oriented financial calculations and applications including taxes, directly communicate with accountants, external bookkeeping and decide on company's procurement systems.. Work concerning Document Management and overseeing filing, communicating any marketing related information with management and downloading relevant tenders.. Welcomed clients in and re-directed accordingly.. Telephone Management System, and basic administration.
Administrator
Answered calls from clients and redirected accordingly. Responsible for opening and processing claims. Verified client personal information accurately for security purposes