Dedicated hospitality professional with experience in luxury bar lounge environments, skilled in guest satisfaction, team coordination, and operational excellence. Proven ability to deliver high standards in dynamic settings.
Exceptional ability to deliver refined service and handle VIP guests, ensuring memorable experiences.
Proficient in supervising service areas and coordinating teams for efficient hospitality operations.
Skilled in cocktail and wine knowledge with a focus on upselling to maximize revenue.
Experienced in supporting inventory control and operational procedures to ensure smooth service flow.
Hyatt Centric Ballygunge
Deliver refined food & beverage service in luxury bar lounge. Supervise assigned floor section during high-volume operations. Coordinate with kitchen & bar teams for smooth service flow. Handle guest complaints and VIP requests professionally. Drive beverage upselling through premium recommendations. Maintain strict hygiene and brand service standards
OGBL
Managed guest seating, order taking & service flow. Assisted supervisors in floor coordination. Maintained service standards during peak operations. Supported inventory and daily operational procedures
Bachelor of Arts
Hospitality / Hotel Management
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