Experienced in team leadership, volunteer management, and community engagement. Proven ability to foster positive environments and support organizational growth through effective communication and coordination.
Experienced in leading, training, and developing teams to achieve goals efficiently.
Skilled in recruiting, onboarding, and motivating volunteers for community and organizational initiatives.
Effective in conveying information clearly via phone, email, and face-to-face interactions.
Proficient in managing client and attendee relationships to enhance engagement and satisfaction.
Commonwealth Charter Academy
Welcomed newly enrolled families through bi-weekly phone calls, ensuring a smooth transition into the school program. Guided parents and caretakers on using the school platform and answered questions to support their success. Attended and facilitated both in-person and virtual meetups to foster community engagement. Maintained regular communication with families throughout their first year to build confidence and competence. Performed administrative duties including data entry and scheduling to support program operations. Utilized communication platforms and technical tools to assist families and track progress. Collaborated with team members to resolve issues and improve the onboarding process
LCBC Church
Led a volunteer cleaning team of up to 20 members, providing training and support. Developed new team leads and maintained ongoing communication with volunteers. Scheduled shifts and organized cleaning tasks to ensure facility readiness. Communicated with church leadership for priority planning and event preparation. Managed inventory and organized facility rooms for efficient operations. Helped coordinate and lead teams for special events such as the Global Leadership Summit
LCBC Church
Oversaw volunteer teams to create a welcoming environment for guests and attendees. Managed administrative tasks including answering phone calls and emails. Connected with attendees through text, email, and in-person interactions to support engagement. Guided new volunteers through onboarding and training processes. Led small group meetings and co-led church events to ensure smooth operations. Collaborated with staff to oversee weekend gatherings and maintain a clean, organized facility
Trade School Diploma
High school diploma
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Strong ability to schedule, coordinate, and manage multiple responsibilities efficiently.
Self-Employed / Local Salon & Spa
Provided massage therapy and wellness services to clients for 15 years. Managed client scheduling, communication, and service delivery as an entrepreneur. Maintained accurate records and ensured compliance with industry standards. Built strong client relationships through excellent customer service and care
Hanover Area YMCA
Assisted in preschool classrooms and supported early childhood education programs. Helped with before and after school care, child watch, and summer camp activities. Supported teachers in classroom management and lesson planning. Provided attentive care and supervision to children in various settings
