Este perfil está escrito en inglés
Demonstrated experience with Leadership Development.
Demonstrated experience with Curriculum Design.
Demonstrated experience with Stakeholder Management.
Demonstrated experience with Program Evaluation.
Professional profile
Own a portfolio of 4 enterprise-wide leadership development programs, managing strategy, curriculum, stakeholder alignment, facilitation, communications, implementation, and evaluation.. Designed and launched leadership programs from the ground up in partnership with Operations, creating structured development pathways supporting internal promotion and succession.. Supported 100+ emerging leaders, with program cohorts achieving 34%–65% internal promotion rates.. Partner with senior Operations and Support Center leaders to identify development needs, align learning strategies to business priorities, and establish talent-selection criteria.. Design and facilitate learning experiences focused on leadership, coaching, accountability, career development, performance management, and business acumen.. Analyze completion, satisfaction, effectiveness, knowledge, retention, and promotion data and translate findings into executive-ready insights and recommendations.. Develop scalable learning ecosystems including participant guides, facilitator materials, e-learning, communications, surveys, and evaluation tools.
Designed and facilitated leadership development sessions for restaurant General Managers and Executive Kitchen Managers, including strategic thinking, root cause analysis, and team development.. Partnered with stakeholders to develop employee training focused on feedback and listening skills, achieving a 4.8/5 average rating.. Facilitated leadership development discussions and used participant feedback to identify development priorities and inform program strategy.
Led a 4-person L&D support team while managing multiple enterprise learning initiatives and stakeholder relationships.. Supported onboarding strategy for 5,000+ employees, achieving 89% satisfaction.. Led project kickoffs, stakeholder meetings, implementation, evaluation, and closeout for large-scale learning initiatives.. Created reports, dashboards, presentations, and program insights to support learning and talent decisions.
Progressively advanced through L&D roles supporting program strategy, needs analysis, curriculum design, LMS administration, learning analytics, project management, and enterprise training implementation.