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Melanie

AI Operations Associate at Amazon with expertise in process optimization and technological solutions

Contacto

San José, San José, Costa Rica
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Competencias

Artificial IntelligenceAdvanced

Expertise in analyzing and applying AI solutions to optimize operational processes.

Content ModerationIntermediate

Skilled in evaluating user-generated content to ensure compliance and safety.

Customer ServiceIntermediate

Proficient in providing exceptional customer support across various roles.

Social Media ManagementIntermediate

Experienced in creating content, engaging audiences, and analyzing digital metrics.

CybersecurityIntermediate

Knowledgeable in cybersecurity principles, with a technical degree in the field.

Educación

Cybersecurity Technical Degree
Universidad Latina de Costa Rica
Bachelor's degree
Universidad Latina de Costa Rica
Graphic Design Technical Degree
Universidad Latina de Costa Rica

Resumen

Dedicated professional with experience in AI-driven operations, content moderation, and social media management. Holds degrees in cybersecurity and graphic design, with a strong focus on process optimization and digital engagement.

Logros Clave

  • Optimized logistics operations through AI, improving efficiency and reducing costs.
  • Collaborated on implementing advanced technological solutions to streamline processes.
  • Analyzed operational data to identify bottlenecks and develop corrective strategies.

Experiencia

Global Operations Artificial Intelligence Associate (GO-AI)

Amazon

Analyze and optimize operational processes through the use of artificial intelligence. Collaborate in the implementation of advanced technological solutions to improve the efficiency of logistics operations globally. Continuously improving automated systems to ensure the optimal functioning of the supply chain.

Content moderator

Accenture

Reviewing and evaluating user-generated posts to ensure they complied with the platform's policies. Maintaining a safe, respectful environment free of inappropriate content.

Receptionist

Fredos’Pan

Answering phone calls. Providing customer service and coordinating communication with suppliers. Keeping track of lists and inventories, ensuring records were up to date and organized to facilitate daily operations.

Social Media Manager

Alma y calma

Managing social media. Providing customer service. Controlling inventory. Creating digital content. Engaging online communities. Analyzing metrics to enhance brand presence. Providing efficient and friendly customer support, resolving inquiries promptly.

Habilidades

Artificial IntelligenceContent ModerationCustomer ServiceSocial Media ManagementCybersecurity
Publicado en CazVid - 7 jul 2026
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