Dedicated professional with experience in AI-driven operations, content moderation, and social media management. Holds degrees in cybersecurity and graphic design, with a strong focus on process optimization and digital engagement.
Expertise in analyzing and applying AI solutions to optimize operational processes.
Skilled in evaluating user-generated content to ensure compliance and safety.
Proficient in providing exceptional customer support across various roles.
Experienced in creating content, engaging audiences, and analyzing digital metrics.
Amazon
Analyze and optimize operational processes through the use of artificial intelligence. Collaborate in the implementation of advanced technological solutions to improve the efficiency of logistics operations globally. Continuously improving automated systems to ensure the optimal functioning of the supply chain.
Accenture
Reviewing and evaluating user-generated posts to ensure they complied with the platform's policies. Maintaining a safe, respectful environment free of inappropriate content.
Fredos’Pan
Answering phone calls. Providing customer service and coordinating communication with suppliers. Keeping track of lists and inventories, ensuring records were up to date and organized to facilitate daily operations.
Alma y calma
Managing social media. Providing customer service. Controlling inventory. Creating digital content. Engaging online communities. Analyzing metrics to enhance brand presence. Providing efficient and friendly customer support, resolving inquiries promptly.
Cybersecurity Technical Degree
Bachelor's degree
Graphic Design Technical Degree
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