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Melanie
Welcome to CazVid!
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Competencias
Demonstrated experience with Zoho.
Demonstrated experience with Word.
Demonstrated experience with Excel.
Demonstrated experience with PowerPoint.
Demonstrated experience with Google Drive.
Idiomas
Resumen
View Melanie's professional profile on CazVid.
Experiencia
Account Manager
Managed the client hiring cycle: role intake, candidate pre-screening, interview scheduling, and onboarding., Ran pre-screen interviews; captured notes and recommendations for client review., Coordinated interviews across time zones and handled communication and follow-ups., Supported VAs post-hire with check-ins, coaching, and issue resolution (payroll, leave, and tech tickets).
Client Advocate
Negotiated and settled unsecured legal debts with law firms and creditors on behalf of clients., Drafted agreements and followed up on documentation and payment schedules., Managed caseloads to ensure timely resolutions and client satisfaction.
Debt Analyst
Reviewed unsecured debt cases for eligibility and prepared accounts for legal escalation., Maintained accurate records and supported resolution outcomes; promoted for performance and attention to detail.
Sales & Retention Agent
Handled inbound/outbound calls for retention and upsells; consistently met monthly targets.