Demonstrated experience with Networking & Cybersecurity.
Demonstrated experience with MySQL.
Demonstrated experience with SQL Server.
Demonstrated experience with Microsoft Office.
Servicios San Cristóbal
Handled inquiries from national and international clients in the tourism sector., Resolved an average of 50 weekly inquiries, maintaining high satisfaction levels., Managed changes and cancellations, reducing response times by 20%., Provided basic technical support: account creation, network configuration, CMD diagnostics, Remote Desktop and AnyDesk connections.
Technical Diploma
High School Diploma
Cybersecurity Fundamentals
Basic Database Workshop
English for Workplace Interactions
Customer Service Course
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Demonstrated experience with Effective communication.
