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Melany
Customer Service and Sales Coordinator with multi-industry experience
Contacto
Competencias
Provided frontline support in both English and Spanish across various industries, focusing on customer satisfaction.
Engaged in sales advising, teleprospecting, and customer retention strategies in retail and telecommunications sectors.
Utilized basic design, photography, and social media skills to manage online communities and present professional content.
Handled recovery operations and balance management for social housing, ensuring process adherence.
Worked efficiently under pressure, multitasked across roles, and collaborated effectively within team environments.
Educación
Idiomas
Resumen
Experienced in bilingual customer service, sales, and collections across retail, telecommunications, and legal sectors with a focus on client satisfaction and team collaboration.
Logros Clave
- Managed inventory and supplier relations at mini market Constitución
- Provided bilingual customer service and sales support for multiple companies including Teleperformance and ATENTO
- Led collections operations at Legal Office Gabriela Mistral for the Social Fund for Housing
Experiencia
Customer Services / Sales Coordinator
Inventory management of products, suppliers and service to the client.
Call Center representative / Sales
English and Spanish sales teleoperator for Movistar Argentina, Telephone Services.
Sales Representatives
Sales advisor, in the shoe store area
Call Center Representative / Customer Services - Sales
English and Spanish customer service teleoperator – sales, customer service and support Tuenti Ecuador
Waitress / Customer service /Cashier
In charge of cleaning, customer service, cashier, kitchen assistant, dishwasher and delivery person in Italy, Via Garibaldi, Brescia, Italy
Responsible for managing the collections area of the Social Fund for Housing, recovery of houses and balances in arrears.
Boost Mobile bilingual Teleoperator
Representative on customer service for boost mobile and dealer team support
Community Manager.
Representative on customer service on backoffice and chat position