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Melissa
Welcome to CazVid!
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Educacion
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Experiencia
Owner and General Manager
Managed daily restaurant operations, Staff supervision, Customer service
Priceline Sales Agent
Assisted customers managing hotel reservations, Handled high volume inbound calls, Met sales targets
Prometric test center agent
Oversaw secure test administration, Candidate check-in, Compliance with strict procedures
General Manager
Directed all daily operations, Staff management, Inventory control, Customer service, Quality assurance
Hostess, Cashier
Welcome and seated guests, Managed reservations, Ensured top-quality guest service, Processed customer payments, Maintained accuracy in daily cash handling
Concierge for Mastercard Black Cardholders
Delivered luxury concierge services for Mastercard cardholders, Managed travel, dining and lifestyle requests
Banquet Waitress
Delivered banquet service at luxury events, Ensured guest satisfaction, Adherence to Park Hyatt standards
Seater / Hostess
Welcomed and seated guests, Managed reservations, Delivered exceptional Disney standard guest service