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Melvin
Customer Service & Support Agent with 3+ years in Telecom and Tech
Contacto
Competencias
Handled customer inquiries and problem resolution in Telecom and tech sectors, improving service experience.
Diagnosed and resolved technical issues with mobile devices, ensuring effective solutions for clients.
Provided interpretation services and youth training, demonstrating strong verbal and interpersonal communication.
Fluent in Spanish, utilized in interpretation and youth education to facilitate understanding and learning.
Recognized as disciplined and committed, with a passion for versatile roles and continuous learning.
Educacion
Idiomas
Resumen
Experienced in technical support, customer service, and language interpretation, with a passion for problem-solving, communication, and helping clients achieve their goals.
Logros Clave
- Resolved diverse technical issues for mobile phone customers at Life Wireless, enhancing customer satisfaction.
- Provided customer support and service, contributing to team goal achievements at Teleperformance.
- Engaged in language interpretation and Spanish youth training, demonstrating communication and instructional skills.
Experiencia
Agente
Ayudando a clientes a resolver problemas tecnológicos con teléfonos móviles.