Mercy

Demonstrated experience with SAP ECC 6.0.

Demonstrated experience with Coupa.

Demonstrated experience with Ariba.

Demonstrated experience with Oracle E-Business Suite.

Demonstrated experience with INFOR.

Support end-to-end procurement activities by creating purchase requisitions in Coupa and coordinating onboarding of domestic and international suppliers.. Provide Tier-1 helpdesk support for procurement system inquiries, resolving user issues and improving turnaround time.. Collaborate with remote stakeholders across Finance, Legal, and Operations to ensure procurement compliance.. Utilize Oracle E-Business Suite, SAP ECC 6.0, iSupplier, Zendesk, and Tableau to support reporting and issue resolution.. Maintain accurate vendor and procurement records to ensure audit readiness.

Managed requisition approvals in Ariba and converted PRs to POs in SAP for multiple business units.. Supported supplier onboarding and vendor master data creation, ensuring accuracy and compliance.. Resolved pricing and invoice discrepancies in collaboration with Accounts Payable.. Worked independently in a fully remote environment while meeting service-level expectations.

Processed high-volume purchase orders and supported sourcing activities aligned with purchasing strategies.. Resolved PO/PR issues, invoice discrepancies, and vendor claims.. Maintained vendor master data and ensured SOX compliance.. Partnered with internal stakeholders and suppliers to resolve delivery challenges.