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Michael
Customer Service & Sales Professional with diverse experience in Dominican Republic
Contacto
Competencias
Skilled in addressing client needs, resolving issues, and ensuring positive customer experiences.
Experienced in engaging clients, driving sales, and maintaining long-term customer relationships.
Basic knowledge of HTML5, CSS3, and web design tools to support digital projects.
Proven ability to work effectively across projects and departments within dynamic environments.
Educacion
Idiomas
Resumen
Dedicated professional with experience in customer service, sales, and basic web development, committed to delivering exceptional client support and team collaboration.
Logros Clave
- Provided exceptional customer support at Data Vimenca, enhancing client satisfaction for POS equipment users
- Transitioned from sales to customer service at C2max, demonstrating adaptability and client relationship skills
- Supported healthcare and mortgage insurance projects, contributing to operational efficiency
- Developed basic web front-end skills, including HTML5, CSS3, and Photoshop, to enhance digital presence
Experiencia
Customer service
Customer service for a Point Of Sale equipment provider called first data
Sales agent
Started as a sales agent and got transferred to a customer service project
Mortgage insurance company
Worked for a healthcare agency
Worked for 3 separate projects within this company