Experienced project manager with over 4 years managing technical, digital, and operational projects across telecom and tech industries, with a focus on coordination, timely delivery, and stakeholder communication.
Applied in planning, organizing, and executing diverse projects across telecommunication and digital services sectors.
Facilitated effective coordination among stakeholders, clients, and teams in multi-location projects.
Used for monitoring project progress, analyzing metrics, and ensuring quality standards.
Provided technical and service support to drivers, addressing inquiries and troubleshooting issues.
VLUE
Address driver concerns and inquiries regarding earnings, payments, and app usage and provide support for technical issues faced by drivers while using the app., Offer guidance on safety protocols and customer service best practices.
AT&T / LINK AMERICA NEARSHORE
Effectively coordinate and communicate with technicians, engineers, and all stakeholders, including clients, team members, managers, and executives in several US states, ensuring that projects are completed within budget, on time, and to established quality standards, while adapting to changes in project requirements and market conditions.
SAMING S.A.S
Plan, organize, and execute the phases of different projects together with the entire team of software engineers and developers, including requirements analysis, scope definition, scheduling, monitoring, and control to ensure that the project is completed within the established budget, timeframe, and quality standards.
VINARY
Certificate
Basic App Developer
Basic Cibersecurity
Human Resources Tech Specialist
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Handled digital marketing projects and monitored social media outreach at VINARY.
Oversee the various projects and perform regular follow-up on the services provided in software development, website and digital marketing.