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Michelle
Founder & Lead Clinical Technologist
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Founder & Lead Clinical Technologist
Founded and operated a diagnostic laboratory, overseeing end-to-end administration, client intake, service scheduling, and record-keeping across multiple platforms.. Served as the primary point of contact for physicians and specialists, managing incoming sample diagnostics, tracking turnaround times, and delivering clear diagnostic reports.. Implemented rigorous quality control protocols and SOPs, ensuring 100% compliance with health standards and absolute data integrity.. Handled sensitive client inquiries and diagnostic procedures with compassion, clear communication, and absolute confidentiality.
Chief Clinical Technologist
Promoted to oversee daily clinical workflows, staff schedules, diagnostic tracking, and operational efficiency within a high-volume academic hospital unit.. Acted as the core operational bridge between attending physicians, specialists, laboratory personnel, and patients to streamline procedure schedules and cycle protocols.. Audited clinical records, intake forms, and diagnostic outputs to eliminate data discrepancies and maintain institutional compliance.. Conducted regular phone and face-to-face follow-ups with patients and clinical staff regarding medical timelines, protocol requirements, and diagnostic updates.
Intern Clinical Technologist
Completed practical clinical rotations, mastering medical data entry, laboratory compliance, SOP adherence, and patient record management.