RGT Global Connect
Training Need Assessment, Program Design & Development, Training Delivery, Training Coordination, Evaluation & Continuous Improvement, Support & Coaching, Documentation & Compliance, Collaboration & Communication, Learning Technology Management, Professional Development
Teleperformance
Strategic Planning & Goal Setting, Operation Management, Team leadership & Staff Management, Financial Oversight, Customer and Client Relations, Performance Monitoring, Problem Solving & Decision Making, Communication & Coordination, Risk Management, Continuous Improvement, Security Risk Review (Physical and Software), Leadership Development
Teleperformance
Daily Operations Oversight, Staff Supervision & Support, Customer Service & Issue Resolution, Safety and Compliance, Inventory and Supplies Handaling, Team Communication, Quality Control, Problem Solving & Decision Making, Reporting, Training & Onboarding
Teleperformance
Certification
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Quality Strategy & Planning, Quality Management System (QMS) Oversight, Compliance & Standards, Process Improvement (SWOT, Ishikawa, Six Sigma, DMAIC, 5S, FMEA, and Root Cause Analysis (RCA), Quality Control & Assurance, Customer Satisfaction, Team Leadership, Risk Management, Supplier Quality Management, Reporting & Data Analysis
Teleperformance
Training Need Assessment, Program Design & Development, Training Delivery, Training Coordination, Evaluation & Continuous Improvement, Support & Coaching, Documentation & Compliance, Collaboration & Communication, Learning Technology Management, Professional Development
Teleperformance
Leadership & Team Management, Performance Monitoring, Workflow & Operations management, Training & Development, Communication, Problem Solving & Decision Making, Safety & Compliance, Quality Control, Scheduling & Attendance, Reporting & Documentation