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M

Miguel

Customer Support Advisor with bilingual proficiency and versatile experience

Contacto

Jamundí, Valle del Cauca Department, Colombia
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Delivered support to customers in bilingual roles, addressing inquiries and resolving issues effectively.

CommunicationAdvanced

Assertively communicated with clients and team members, facilitating partnership and understanding.

SalesIntermediate

Engaged with customers to promote and sell products in retail environments.

Problem SolvingIntermediate

Applied problem-solving skills to handle customer concerns and operational tasks efficiently.

AdaptabilityIntermediate

Assumed role as substitute teacher, demonstrating flexibility across different responsibilities.

Educación

Bachiller Técnico Comercial
I.E Técnica Comercial Litecom
Completed 2018

Idiomas

InglésB2+
FrancésA2+
PortuguésA1
ItalianoA1

Resumen

Experienced bilingual support advisor with a diverse background in customer service, sales, and educational roles. Skilled in communication, problem-solving, and adaptability, committed to delivering effective solutions and fostering positive interactions.

Logros Clave

  • Provided customer support as a bilingual agent at Teleperformance and Taskus, ensuring effective communication
  • Managed customer attendance and sales at multiple retail roles, demonstrating sales and interpersonal skills
  • Served as a substitute teacher, showcasing adaptability and responsibility in educational support

Experiencia

Support Advisor

Teleperformance
15-06-2022 - 25-10-2022

In charge of bringing support to the customers as a Bilingual Agent

Support Advisor

Taskus
17-07-2023 - 02-09-2023

In charge of bringing support to the customers as a Bilingual Agent

Seller - Machine Operator

Escapularte
2021 - 2022

In charge of bringing customer attendance, sell products and use laser machine to do designs in wood

Seller

Pañalera peques
2019 - 2020

In charge of bringing customer attendance and selling products for baby’s.

Profesor sustituto

As a substitute teacher when I have been called due to my graduation from Litecom.

Habilidades

Customer ServiceCommunicationSalesProblem SolvingAdaptability
Publicado en CazVid - 3 jul 2025
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