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Miguel
Agent customer care - Customer service representative
Video currículum
Administración Turística y hotelera/BPO industry
4 year experience in BPO in general
Contacto
Bogota, Bogota D.C., Colombia
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceIntermedio
Provided support and solutions to customers across multiple roles in BPO and telecom.
Sales SupportIntermedio
Performed sales activities and technical support to promote products and services.
Technical SupportIntermedio
Assisted customers with technical issues related to telecom services at OTD AMERICAS.
Communication SkillsAvanzado
Engaged effectively with clients and team members in support and sales roles.
Educación
Administración turistica y hotelera
CUN: CORPORACIÓN UNIFICADA NACIONAL DE EDUCACIÓN SUPERIOR
Resumen
Dedicated BPO professional with 4 years of experience in customer care, retention, and technical support, with a proven ability to adapt across roles in the telecommunications industry.
Logros Clave
- Gained 4 years of experience in BPO industry, handling diverse customer service roles
- Executed sales and technical support at OTD AMERICAS, enhancing customer satisfaction
- Progressed through roles in customer care, retention, and sales, demonstrating versatility
Experiencia
Agent customer care - Customer service representative
FOUNDEVER-COLOMBIA
Retentions
ASURION-COLOMBIA
Sales and technical support representative
OTD AMERICAS (METRO BY T-MOBILE)
Habilidades
Customer ServiceSales SupportTechnical SupportCommunication Skills
Publicado en CazVid - 17 may 2026