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Virtual assistant with 1 year of BPO and customer service experience
Provided customer support and assistance in the BPO sector, focusing on billing and technical inquiries.
Applied effective communication techniques to handle customer interactions efficiently.
Gained familiarity with billing processes and operational workflows within the BPO industry.
Assisted customers by resolving issues related to billing and service inquiries.
Experienced virtual assistant with a background in BPO and customer service, specializing in billing and client support.