Miguel - Customer Service & Appointment Setter with 7+ years of experience in social media and client engagement

Cuernavaca, Morelos, MéxicoRemotoen

Managed social media marketing and community engagement for multiple platforms including YouTube, Facebook, and Instagram over six years.

Handled communication with existing clients and prospects via calls, texts, and emails, making 120-130 calls daily.

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Resumen

Experienced professional in social media management, customer service, and appointment setting with over 7 years of proven client engagement skills.

Gained experience in appointment setting and customer service, enhancing client relationship management skills.

Customer ServiceIntermediate

Provided support and communication with customers, addressing inquiries and maintaining client relations.

Social Media ManagementIntermediate

Managed content and engagement on platforms like YouTube, Facebook, and Instagram for six years.

Communication SkillsIntermediate

Made high-volume calls and sent messages/emails effectively to prospects and clients.

Email and Text MarketingIntermediate

Performed email marketing campaigns and text messaging for customer outreach and prospecting.

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