Experienced customer service representative with 2 years in call centers, skilled in multi-channel support and technical tools.
Applied in handling customer inquiries and resolving issues via calls, chat, and emails.
Utilized to troubleshoot customer issues and provide solutions across different platforms.
Used for data management tasks related to customer accounts and records.
Demonstrated in handling customer interactions and ensuring satisfaction.
Advance Local
Answering calls from subscribers to either renew or cancel subscriptions.
Alorica Contact Services
Answering customer issues and solving them through chat and emails.
Licenciatura
Bachillerato General
Includes familiarity with Adobe Premiere, WordPress, GitHub, and Slack for various tasks.