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Miguel
Operations and Content Moderation Specialist with 5+ years in Security and Retail
Contacto
Competencias
Performed clerical tasks such as drafting correspondence, preparing quotes, and handling banking procedures.
Reviewed and evaluated online content to ensure compliance with community and safety standards.
Monitored transaction statuses, managed customer documentation, and generated fraud reports.
Contacted customers for follow-ups related to transaction issues and documentation requests.
Ensured content and transaction processes adhered to relevant regulations and standards.
Educación
Idiomas
Resumen
Dedicated operations and content moderation specialist with over 5 years of experience supporting security, gaming, and retail environments through administrative excellence, content review, and transaction oversight.
Logros Clave
- Managed diverse administrative tasks including preparing quotes and banking procedures at Various Security Systems
- Reviewed and evaluated content for Roblox, ensuring adherence to community standards at Telus International
- Monitored and processed transactions, managed customer documentation, and prepared fraud reports at Walmart
Experiencia
Manager Assistant
Preparing quotes, Handling banking procedures, Drafting correspondence, Performing various additional administrative tasks
Operations Content Moderation Representative
Reviewing and evaluating content for the Roblox video game, Making decisions about whether to approve or deny content, Ensuring that the content complied with regulations and maintained a safe and healthy environment for the gaming community
Transaction Review Associate
Monitoring the status of transactions, Checking whether they were approved, cancelled or pending, Managing the request for personal documentation from customers, Preparing fraud reports when necessary, Contacting customers to follow up on their transactions