Experienced in facilitating clear communication across healthcare and customer service domains, with a strong background in interpretation, translation, and client support.
Performed oral and written interpretation to bridge communication gaps between patients and medical professionals.
Translated medical and general content ensuring clarity and accuracy for diverse audiences.
Demonstrated effective verbal and written communication in healthcare and customer service settings.
Utilized office software for documentation, report preparation, and workflow management.
Promedical
Supported senior staff in daily operations and workshop preparation., Managed official documents and maintained an organized workspace.
Teleperformance
Facilitate oral and written communication between patients and healthcare professionals who speak different languages., Act as a cultural bridge to ensure accurate and quality medical care., Ensuring that both the patient and the doctor correctly understand the messages exchanged, including...
Greatland home health services
Provided customer support with empathy and problem-solving mindset., Resolved inquiries and improved client satisfaction across multiple channels., Collaborated with internal teams to deliver continuous service improvement.
Kiara
Handled incoming calls and resolved insurance-related issues., Oversaw client interactions and scheduled appointments accurately., Trained in processing channels and patient portal navigation.
Junior High School Education
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Handled client inquiries, scheduled appointments, and improved service quality through effective support.