Demonstrated experience with U.S. Healthcare Billing.
Demonstrated experience with Claims Management.
Demonstrated experience with Insurance Coordination.
Demonstrated experience with AI Productivity Tools (Cursor, Trae, GitHub).
Self-Employed
Directed all facets of an online sales business, including marketing, logistics, and customer relationship management., Designed and maintained basic e-commerce web pages to drive product visibility and sales growth.
Alorica / Best Buy
Delivered premium concierge and membership services to high-value customers, resolving technical and service-related issues., Managed scheduling, website support, and membership renewals, maintaining high customer satisfaction metrics.
Lumexa Imaging
Managed all aspects of U.S. healthcare billing for patients, handling complex insurance claims, patient balances, and refund processing., Coordinated and submitted documentation directly to insurance providers to expedite claims and ensure timely payment., Provided expert support to patients navigating the U.S. healthcare billing system, ensuring clarity and resolution for complex inquiries.
Teaching Staff Program
Bachelor in English Language
Business Administration & Management
Google Technical Support Basics Certification
Google Digital Marketing Certification
Bachelor in Computing Science
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Demonstrated experience with Technical Troubleshooting.
